Terms of Service
Last updated: 12th October 2025
Agreement to Terms
By accessing and using the services of M.R.M Painting & Maintenance, you agree to be bound by these Terms of Service and all applicable laws and regulations.
Services
M.R.M Painting & Maintenance provides:
- Residential and commercial painting services
- Property maintenance and repair services
- Deck staining and restoration
- Plaster repair and restoration
- General maintenance services
Estimates and Pricing
- All estimates are provided free of charge and are valid for 30 days
- Final pricing may vary based on actual conditions discovered during work
- Additional work beyond the original scope requires written approval
- Payment terms will be specified in individual service agreements
Scheduling and Cancellation
- We will make every effort to complete work within agreed timeframes
- Weather conditions may affect exterior work scheduling
- Cancellations must be made at least 24 hours in advance
- Emergency repairs may be subject to additional charges
Warranties and Guarantees
- We guarantee our workmanship for one year from completion date
- Material warranties are provided by manufacturers
- Warranty does not cover damage from normal wear, accidents, or misuse
- Warranty claims must be reported within 30 days of discovery
Liability and Insurance
- We carry full public liability insurance
- Our liability is limited to the cost of the services provided
- We are not responsible for damage to items not properly protected by the customer
- Customers should remove or protect valuable items before work begins
Customer Responsibilities
Customers are responsible for:
- Providing safe and reasonable access to work areas
- Moving or protecting personal belongings
- Ensuring pets are secured during work
- Providing accurate information about property conditions
- Making timely payments according to agreed terms
Dispute Resolution
Any disputes will be resolved through:
- Direct communication and good faith negotiation
- Mediation if necessary
- Binding arbitration as a last resort
- All disputes subject to local jurisdiction laws
Contact Information
For questions about these Terms of Service, contact us:
- Email: info@mrmpainting.com.au
- Phone: 0416 970 747