Terms of Service

Last updated: 12th October 2025

Agreement to Terms

By accessing and using the services of M.R.M Painting & Maintenance, you agree to be bound by these Terms of Service and all applicable laws and regulations.

Services

M.R.M Painting & Maintenance provides:

  • Residential and commercial painting services
  • Property maintenance and repair services
  • Deck staining and restoration
  • Plaster repair and restoration
  • General maintenance services
Estimates and Pricing
  • All estimates are provided free of charge and are valid for 30 days
  • Final pricing may vary based on actual conditions discovered during work
  • Additional work beyond the original scope requires written approval
  • Payment terms will be specified in individual service agreements
Scheduling and Cancellation
  • We will make every effort to complete work within agreed timeframes
  • Weather conditions may affect exterior work scheduling
  • Cancellations must be made at least 24 hours in advance
  • Emergency repairs may be subject to additional charges
Warranties and Guarantees
  • We guarantee our workmanship for one year from completion date
  • Material warranties are provided by manufacturers
  • Warranty does not cover damage from normal wear, accidents, or misuse
  • Warranty claims must be reported within 30 days of discovery
Liability and Insurance
  • We carry full public liability insurance
  • Our liability is limited to the cost of the services provided
  • We are not responsible for damage to items not properly protected by the customer
  • Customers should remove or protect valuable items before work begins
Customer Responsibilities

Customers are responsible for:

  • Providing safe and reasonable access to work areas
  • Moving or protecting personal belongings
  • Ensuring pets are secured during work
  • Providing accurate information about property conditions
  • Making timely payments according to agreed terms
Dispute Resolution

Any disputes will be resolved through:

  • Direct communication and good faith negotiation
  • Mediation if necessary
  • Binding arbitration as a last resort
  • All disputes subject to local jurisdiction laws
Contact Information

For questions about these Terms of Service, contact us:

  • Email: info@mrmpainting.com.au
  • Phone: 0416 970 747